HEALTH NAVIGATOR ANNOUNCES RELEASE OF V 11.4

(June 2017)  Version 11.4 expands the reason for visit vocabulary to 472 coded chief complaints. This covers over 99.9% of digital health, telemedicine, and telephone triage encounters.

With the fourth update of 2017, the Health Navigator quality improvement program continues to leverage the results from testing against large clinical data sets. First quarter testing included emergency department, urgent care, medical call center, and telemedicine encounters.

Version 11.4 expands the reason for visit vocabulary to 472 coded chief complaints. This covers over 99.9% of digital health, telemedicine, and telephone triage encounters. Over 500 new clinical concepts and additional pronoun-specific questions were added to expand the complaint-specific documentation checklists and improve chat bot performance.  The Health Navigator clinical vocabulary is now available in Arabic and Hindi. The vocabulary is already translated and available in English, French, German, Spanish, and Simplified Chinese.

Two brand new demo applications are available for partner use. One demonstrates how natural language processing of the patient’s chief complaint can automatically select and recommend the most relevant telephone triage guideline. The other new demo application provides an accordion type viewer of the Health Navigator telemedicine after care instructions. The triage and diagnosis symptom checker demo apps have been updated with a new vertical question tab and demonstrate the capability of assessing complaint severity and duration. The triage symptom checker demo app now shows three different ways to visualize urgency: using a dial gauge, a vertical gauge, and an alert graphic. A number of the API methods across the Health Navigator platform have been updated and new versions of all API user guides have been published to the client portal.

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