David A. Thompson, MD, FACEP
CEO, Chief Medical Officer
David Thompson, MD, FACEP is founder and CEO of Health Navigator, LLC. He is the principal architect of the Health Navigator clinical vocabulary, natural language processing engine, and decision-support tools. Dr. Thompson has over 20 years of experience working in telehealth and clinical informatics. He has developed a comprehensive set of telephone triage protocols for adult and women’s health that are used in medical call centers and doctors’ offices in the United States, Canada, and internationally. These telephone triage protocols are available in electronic health records and triage software. He has authored or led clinical content development used in artificial intelligence, symptom checker, health bot, consumer engagement, and telemedicine applications.
Dr. Thompson received a Bachelor of Science in engineering from the University of Illinois, where he subsequently earned his medical degree. He is board-certified in both internal medicine and emergency medicine, having completed a dual residency at Northwestern Memorial Hospital at Northwestern University. He is a Fellow in the American College of Emergency Physicians. Dr. Thompson is currently a part-time faculty attending in the Northwestern Memorial Hospital Emergency Department. Prior to working at Northwestern Memorial, Dr. Thompson worked in the MacNeal Hospital Emergency Department, where he served as medical director and chair of the Department of Emergency Medicine, and also provided medical direction over the medical call center.
Dr. Thompson is co-founder of Schmitt-Thompson Clinical Content, LLC and author of the adult symptom checker content for Self Care Decisions, LLC. He has published numerous medical articles and is actively involved in ongoing research using benchmarking results, process and outcome data, and subject matter experts to develop evidenced-based practice in telehealth and digital health. He is the author of Adult Telephone Protocols: Office Version; 3rd Edition.
Dr. Thompson lectures in the areas of digital health, telephone triage, physician documentation, medical coding, and patient satisfaction. Dr. Thompson is a recognized leader in digital health and sought after presenter at leading digital health events (such as American Telemedicine Association, Digital Health World Congress, VOICE) in North America, Europe, and Asia.